Telecommunications and Technology
Operations Manager: Jon Loeffen
Operations Specialist: Monica Olson
Operations Specialist: Laura Rosier
Telecom/Technology Technician: Joe Weber
Telecom/Technology Technician: Adam Lawrey
Telecom/Technology Technician: Stephanie Allan
IT Operations Supervisor: Greg Peterson
IT Operations Specialist: Eric Merzswski
IT Operations Specialist: Shannon Mattila
IT Operations Specialist: Teresa Rautiola
Network Operations Center:
Email support requests to firstname.lastname@example.org or call 1-866-306-3926. Daytime hours of operations are from 8 a.m. to 4 p.m. Access someone on call with this number 24 hours a day, seven days a week.
We have on board experienced technical staff available to answer and troubleshoot call problems.
Critical systems will be monitored 24/7 by our Network Management System. We have a Kayako Live Response Support System in place, where members can manage and track internal incidents / troubles.
The Northeast Fiber Network operates under Minnesota Telecommunications. Northeast Service Cooperative has successfully operated a regional wide area network since 2000. We are experienced in designing, building, and operating telecommunications networks.