Telecommunications and Technology

  • Network Operations Center:
    Email support requests to or call 1-866-306-3926 (Leave message) to access on-call support staff 24/7. Daytime hours of operations are from 8:00 a.m. to 4:00 p.m. Monday through Friday. 

    Technical Support:
    We have on-board experienced technical staff available to answer and troubleshoot technology problems and inquiries.

    Network Monitoring:
    Critical systems will be monitored 24/7 by our Network Management System. We have a Kayako Live Response Support System in place, where members can manage and track internal incidents/troubles. 

  • Minnesota Telecommunications:
    The Northeast Fiber Network operates under Minnesota Telecommunications. Northeast Service Cooperative has successfully operated a regional wide area network since 2000. We are experienced in designing, building, and operating telecommunications networks.