Member Services


Employee Assistance Program

  • Northeast Service Cooperative offers an Employee Assistance Program (EAP) for its employees and members. Having an assistance program available is an important benefit as we care about the well-being of our members.

    NuVantage is a safe, comfortable and confidential resource for employees and their families when they need guidance or advice with the challenges and problems of daily living. The services are designed to help employees assess and resolve issues affecting their personal and/or work life including:

    • Relationship conflicts
    • Chemical dependency concerns
    • Parenting challenges
    • Work-related problems
    • Career concerns
    • Financial and legal issues
    • Dependent care challenges


    NuVantage Employee Resource helps supervisors and managers face challenges with individual employees and work groups including job performance, attitude, employee conflicts, communication and other issues that influence the effectiveness of the organization. Services to employers include the following:

    • Employee work performance issues
    • Harassment problems
    • Power struggles among staff
    • Stress and burnout
    • Workplace conflicts
    • Chemical abuse/dependency

    NuVantage also provides comprehensive case management for employees who have been referred to the EAP as a result of a performance concern.

    Visit the NuVantage Employee Resource Website for more information.  Assistance is available 24 hours a day, seven days a week: 1-800-577-4727.


    Download the NuAdvantage Employee Resource Information Guide to learn more.